International Car Shipping Tips

International Car Shipping FAQ's

  1. When delivering my car for shipment, how much gas should I leave in it?
  2. Where is my vehicle?
  3. What do I need to know about US customs?
  4. How do you deal with foreign customs?
  5. Who is responsible for incidental charges assessed by foreign governments?
  6. Is there a limit of liability for steamship companies?
  7. Should I purchase additional insurance?
  8. Where can I purchase additional insurance?
  9. My question was not addressed.  How can I get additional information?
  10. How do I get a free quote for International vehicle shipping or shipping house hold goods Internationally?

Within the US Car shipping / Domestic Auto Relocation FAQ's

  1. Should I clean my auto before shipping?
  2. How long will it take to ship my vehicle?
  3. How many days in advance do I need to call?
  4. What if the truck can not access my location? 
  5. How much gas can I leave in the vehicle?
  6. How much does it cost to ship a vehicle within the US?
  7. Can I ship more than one vehicle at a time?
  8. My quote seemed a little high, do you offer any discounts?
  9. Do you transport for Car Dealers?
  10. My car doesn't run.  Can you still provide car shipping services?

International Car Shipping FAQ's

When delivering my car for shipment, how much gas should I leave in it?

By US and International Law, your vehicle should have no more than a quarter tank of gas (1/4 tank).

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Where is my vehicle?

Tracking the location of your vehicle when it's being shipped is as easy as a phone call.  We take pride in keeping track of every item we vehicle load and ship.  We can tell you exactly where the vehicle is at any time - using our state of the art tracking systems.

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What do I need to know about US customs?

We do the work for you to get the final approval on your cargo.  We issue the required export forms.  All you have to supply is the commercial invoices and sign export instructions.

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How do you deal with foreign customs?

Many foreign governments request duties for your international vehicle shipment and may have laws that will impact your vehicle relocation.  You should be prepared to provide any receipts for any new merchandise in your shipment.  To help you with the nuances of dealing with a foreign government, we will be glad to assign you a foreign agent to assist you. 

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Who is responsible for incidental charges assessed by foreign governments?

While we do our best to inform you of all the potential charges, destination charges and importation through the destination port are ultimately the responsibility of the party receiving the vehicle.

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Is there a limit of liability for steamship companies?

Yes, By Maritime Law, steamship companies are limited to a liability of no more than $500.00 per vehicle.

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Should I purchase additional insurance?

It is strongly recommended that you purchase a marine insurance policy that covers your vehicle and shipping charges.  There are two types of policies: "Full Coverage" and "Total Loss."  Full Coverage covers the cost of the car, dents, scratches and shipping costs.  Total Loss, while less expensive, only replaces the value of the vehicle.  Please ask about marine insurance when booking your order.

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Where can I purchase additional insurance?

We provide several different insurance coverage options to meet your needs. 

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My question was not addressed.  How can I get additional information?

Simply fill out a free international quote and one of our valued representatives will contact you with details.

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How do I get a free quote for International vehicle shipping or shipping house hold goods Internationally?

Fill out a free International car shipping quote form by clicking here.

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Within the US Car shipping / Domestic Auto Relocation FAQ's

Should I clean my auto before shipping?

A vehicle inspection report will be conducted when your vehicle is picked up.  Your vehicle should be clean to allow for a complete inspection prior to shipping.

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How long will it take to ship my vehicle?

It depends on several factors including the weather, road conditions, and other factors.  Once the vehicle is picked up, the average transit time is 7 to 14 days.

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How many days in advance do I need to call?

The sooner the better.  Two weeks ahead of time is recommended.  However, we can provide services for customers that need to move last minute.  Please contact us for more information.

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What if the truck can not access my location?

Due to narrow roads, power lines, city ordinances, and other factors, the truck may not be able to deliver or pick up your vehicle at the scheduled location.  In these cases, we will arrange a convenient location to pick up or drop off your vehicle such as a shopping center or a major road.

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How much does it cost to ship a vehicle within the US?

Simply click here to fill out our safe and secure vehicle shipping form.

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Can I ship more than one vehicle?

You can ship multiple vehicles.  Please contact us and we will gladly give you a quote for shipping multiple vehicles.  In many cases, customers shipping multiple cars can receive a second car discount.  Ask us for details.

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My quote seemed a little high, do you offer any discounts?

Please contact us as we do offer occasional promotions, military POV discounts, corporate relocation discounts, senior citizen car shipping rate reductions, seasonal student rates and other options.  We can often find the right price to fit your budget.

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Do you transport for new and used car dealers?

We welcome dealers.  We offer a referral program that's profitable for both parties.   Please contact us for additional information.

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My car doesn't run, Can you still provide car shipping services?

Please notate this information when filling out the free quote form.  We can transport non running vehicles.

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